Have key employees left your company and taken their knowledge with them?
Our customers tell us this is a major problem for their IT organizations. To prevent knowledge drain and ensure reliable, ongoing operations, it’s important to have proper documentation. Once an emergency or problems arises – it’s too late.
We make sure that you always have the most up-to-date documentation at your fingertips. Our consultants are experts at documenting every aspect of your infrastructure, including new and existing systems, as well as all your business processes. We include vital information about standards, operating procedures, best practices, configuration, service level agreements, and much more.
Here are some of the documentation services we provide:
Solutions implementation overview
Technical prospectus and support plan
Cabling, networking and power documentation
Storage networking revision summary
Backup/recovery data flow